FAQ

FAQ

What does Kids-Mundo sell?

Kids-Mundo sells products for children's rooms and family life, including wall murals, toys, room decor, lighting, nursery accessories, clothing, shoes and kids accessories.

Where do you ship?

Kids-Mundo currently ships to the United Kingdom. Delivery is free and tracked on every order. Orders are prepared within 1–3 working days and shipped directly from our partner suppliers' warehouses; delivery takes 7–14 working days after dispatch — 8–17 working days in total from the order date.

How can I track my order?

Use the Track Order link in the store menu, or contact info@kids-mundo.com with your order number.

Can I return an item?

You can request a change-of-mind return within 30 days after delivery if the item is unused, in original packaging and eligible for return. Faulty, damaged or incorrect items are handled according to your statutory consumer rights.

How do I contact you?

Email info@kids-mundo.com. Kids-Mundo is operated by Ngram Ventures at 24 Arcadia Avenue, London, England N3 2JU, United Kingdom.